How will my order ship?

We ship via USPS first class or priority mail depending on the weight of the package.

When will my order ship

for non-personalized orders please allow 2-3 business days for processing prior to your order being shipped

How long does shipping take?

First class packages are estimated to arrive in 3-5 business days while priority mail packages are estimated to arrive in 2-3 business days. Shipping times are NOT guaranteed

How much is shipping?

Shipping is calculated by weight and you will see the calculated shipping on the cart page. We do offer FREE shipping on orders of $35 or more

How do I initiate a return or exchange

We want you to be happy with whatever you purchase from us! Please view our refund policy for all the details on initiating a return or exchange

How are your items made

we make or embellish everything ourselves in our studio in Loveland, CO

Do you only ship to the US

We have made the decision to only ship to the US at this time due to the extended delivery times and issues with international mail.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at

hello@pipaluk.co

Other inquiries? Let's chat.

Please email us at hello@pipaluk.co