Returns and exchanges
What is your return policy?
I will accept returns within 14 days of receipt of item on any non-personalized unused merchandise.
Merchandise must be returned in its original condition.
Returns are not accepted on personalized or on sale merchandise.
How much is the return shipping fee
Return shipping is the responsibility of the buyer unless the return is
due to a defective product. Insurance and tracking are recommended on
all return packages.
when will i receive my refund?
Your refund will be applied as soon as your item is received back to our studio and verified to be in original condition. It can take a few business days for the refund to show up in your account after it is issued.
When will my order ship?
please allow 3-5 business days for your item to ship
How long does shipping take?
We ship via USPS. Shipping within the USA takes 5-7 business days for
first class mail and 2-5 for priority mail. Shipping times given are an
estimate and not guaranteed.
Where do your products ship from?
our home studio in Johnstown, CO
Care and Materials
How do I wash my items
All of our items can be machine washed on cold setting using a mild detergent with no fabric softener or bleach. Air dry.
For clothing turn inside out prior to washing.
can I microwave my coffee sleeves?
Coffee sleeves should never be put in the microwave due to the insulated batting used in the design.
Where are the products made
All of our printed fabrics are designed by us and printed in North Carolina. Everything is handmade in our sunny home studio on Colorado.
I'm not sure what size to order?
Please reference our size chart for children's clothes here and dogs here. When in doubt we recommend sizing up!